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Bug 1318

Summary:	Kmail/Kontact crash
Product:	TDE	Reporter:	Kris <krisgamrat>
Component:	tdepim	Assignee:	Timothy Pearson <kb9vqf>
Status:	RESOLVED FIXED
Severity:	critical	CC:	bugwatch, darrella, kb9vqf, krisgamrat
Priority:	P5
Version:	R14.0.0 [Trinity]
Hardware:	Other
OS:	Linux
Compiler Version:		TDE Version String:
Application Version:		Application Name:
Attachments:	Backtrace for Kontact crash -- 100% identical to Kmail crash backtrace

Description Kris 2012-11-13 19:38:46 CST

Created attachment 978 [details]
Backtrace for Kontact crash -- 100% identical to Kmail crash backtrace

Kontact crashes (almost consistently) a few seconds after launching. After looking at the attached backtrace, I launched Kmail on it's own, and it produces the same exact crash plus backtrace.

This may be related to bug #1193, as usually just before the crash, I get the behavior described in comment 1 of that bug. However, this isn't always the case -- sometimes the crash occurs before the dialogs appear, but normally it occurs after.

Comment 1 Kris 2012-11-19 14:16:17 CST

(In reply to comment #0)
> Created attachment 978 [details]
> Backtrace for Kontact crash -- 100% identical to Kmail crash backtrace
> 
> Kontact crashes (almost consistently) a few seconds after launching. After
> looking at the attached backtrace, I launched Kmail on it's own, and it
> produces the same exact crash plus backtrace.
> 
> This may be related to bug #1193, as usually just before the crash, I get the
> behavior described in comment 1 of that bug. However, this isn't always the
> case -- sometimes the crash occurs before the dialogs appear, but normally it
> occurs after.

Based on further testing, I do not believe it is related to bug #1193.

I removed my Kmail config files and relaunched Kmail. I re-added my email accounts. The crash no longer occurs, even when I try to open an encrypted email (although bug #1193 still occurs).

Comment 2 Timothy Pearson 2013-04-28 13:27:03 CDT

Unfortunately the backtrace you attached earlier is missing the debugging symbols needed for analysis.  Furthermore, since you have indicated that this crash does not occur on a new profile, it will not be possible to debug this crash further without additional information.

Can you install the tdepim debugging symbols (tdepim-trinity-dbg), cause KMail to crash again, and post the resultant backtrace to this bug report?

Thanks!

Comment 3 Kris 2013-04-28 13:41:57 CDT

I am unable to produce this bug. Strangely, I am having a memory lapse -- I don't remember this happening. If it did, it may be related to me upgrading from stable to the nightlies (the date in the report is right around the time I was using 3.5.13.1).

I have the debug package installed. If I can reproduce this bug, I will attach another backtrace.

Note: Bug #1193 still occurs.

Comment 4 Darrell 2013-05-09 16:09:04 CDT

Closing as resolved. As discussed, should the problem resurface Kris will provide a new backtrace.