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Bug 2689

Summary:	Two errors on Kmail "default screen"
Product:	TDE	Reporter:	Kristopher <gamrat.kristopher>
Component:	tdepim	Assignee:	Timothy Pearson <kb9vqf>
Status:	NEW ---
Severity:	trivial	CC:	bugwatch, gamrat.kristopher, michele.calgaro
Priority:	P5
Version:	R14.0.x [Trinity]
Hardware:	Other
OS:	Linux
Compiler Version:		TDE Version String:
Application Version:		Application Name:
Attachments:	Screenshot of "help:/" being unsupported

Description Kristopher 2016-09-09 17:28:55 CDT

NOTE: This is on R14.0.3.

The "default screen" in Kmail seems to have a typo: it refers to "Kmail 1.8, which is part of TDE 3.4". I was unaware that there was a "TDE 3.4".

Also, the two links seem to be outdated:

 * The "documentation" link opens my default browser with the URL "help:/kmail/index.html". My browser complains of an unsupported "help" protocol and offers to attempt to open it in a system application.
 * The "Kmail homepage" link points to KDE's Kmail web page, not to TDE's.

Comment 1 Michele Calgaro 2016-09-11 04:50:20 CDT

Hi Kris,
"help:/kmail/index.html" is definitely valid and will open the kmail handbook in konqueror. perhaps you are missing something? Can you post a screenshot of the "unsupported" help protocol?

The typo and KMail homepage are probably a left over from the KDE days. We will check though, worst case we can simply remove that.

Comment 2 Kristopher 2016-09-11 06:19:13 CDT

Created attachment 2687 [details]
Screenshot of "help:/" being unsupported

Comment 3 Kristopher 2016-09-11 06:28:39 CDT

(In reply to Michele Calgaro from comment #1)
> Hi Kris,
> "help:/kmail/index.html" is definitely valid and will open the kmail
> handbook in konqueror. perhaps you are missing something? Can you post a
> screenshot of the "unsupported" help protocol?

It will *not* open in Konqueror; in fact, KMail invariably tries to use Qupzilla to open the "help" link no matter which browser I set to my default. I've tried with Konqueror, Firefox, Chromium, and "in an application based on the contents of the URL", and I have also tried restarting KMail after changing the default browser -- but it still insists on trying to open the link in Qupzilla.

Comment 4 Michele Calgaro 2016-09-11 07:10:36 CDT

ok, thanks for the screenshot. There is definitely an issue in the way your system treats the help protocol.
Just for test and further feedback, what happen is you remove qupzilla?

Comment 5 Kristopher 2016-09-11 10:10:32 CDT

(In reply to Michele Calgaro from comment #4)
> ok, thanks for the screenshot. There is definitely an issue in the way your
> system treats the help protocol.

I was under the impression that the way "my system" treats links clicked in a TDE application is the way that TDE itself treats such links. I don't know of anything on my system that would interfere with this, and I don't know how to change that way TDE itself would treat links except through the "Default Applications" module of the TDE Control Center -- which certainly doesn't list anything for "help:/" links.

> Just for test and further feedback, what happen is you remove qupzilla?

If I remove Qupzilla then click the "help:/" link in KMail, it opens the link in Konqueror which displays the KMail documentation. Reinstalling Qupzilla again causes KMail to use Qupzilla instead of Konqueror. If I answer "yes" to Qupzilla's question (the one seen in the screenshot), it opens Firefox with a Google search for "help:/kmail/index.html" (which is strange because I have DuckDuckGo set as the default search engine in both browsers).

Comment 6 Kristopher 2016-09-11 10:13:26 CDT

(In reply to Kristopher from comment #5)
> (In reply to Michele Calgaro from comment #4)
> > ok, thanks for the screenshot. There is definitely an issue in the way your
> > system treats the help protocol.
> 
> I was under the impression that the way "my system" treats links clicked in
> a TDE application is the way that TDE itself treats such links. I don't know
> of anything on my system that would interfere with this, and I don't know
> how to change that way TDE itself would treat links except through the
> "Default Applications" module of the TDE Control Center -- which certainly
> doesn't list anything for "help:/" links.
> 
> > Just for test and further feedback, what happen is you remove qupzilla?
> 
> If I remove Qupzilla then click the "help:/" link in KMail, it opens the
> link in Konqueror which displays the KMail documentation. Reinstalling
> Qupzilla again causes KMail to use Qupzilla instead of Konqueror. If I
> answer "yes" to Qupzilla's question (the one seen in the screenshot), it
> opens Firefox with a Google search for "help:/kmail/index.html" (which is
> strange because I have DuckDuckGo set as the default search engine in both
> browsers).

To amend the above comment, prior to uninstalling Qupzilla, I set Firefox as my default browser in TDE Control Center, and Firefox remained the default after reinstalling Qupzilla to see if KMail would "change it's mind" on which browser it use. It still used Konqueror without Qupzilla present, and Qupzilla after it was reinstalled.

Comment 7 Michele Calgaro 2016-09-17 21:25:30 CDT

Hi Kris,
thanks for the feedback and screenshot.
So it is something that happens when Qupzilla is installed. Whether it is caused by qupzilla, TDE or a combination of the two will need to be investigated.