Bug 541

I am unable to replicate this bug on my development systems.

Do you have CUPS installed on your machine?  Ubuntu sometimes leaves it off for some reason.

Other than that I would see if there is a /root/.trinity folder and try removing/renaming it, then running the add printer wizard again.

Contents of /root/.trinity:

root@toto:~# ls -al .trinity/
total 8
drwx------  2 root root 4096 2011-09-29 12:52 .
drwx------ 12 root root 4096 2011-10-05 14:54 ..
lrwxrwxrwx  1 root root   22 2011-09-29 12:52 cache-toto -> /var/tmp/kdecache-root
lrwxrwxrwx  1 root root   22 2011-09-28 14:39 cache-toto2 -> /var/tmp/kdecache-root
lrwxrwxrwx  1 root root   17 2011-09-29 12:52 socket-toto -> /tmp/ksocket-root
lrwxrwxrwx  1 root root   17 2011-09-28 14:39 socket-toto2 -> /tmp/ksocket-root
lrwxrwxrwx  1 root root   13 2011-09-29 12:52 tmp-toto -> /tmp/kde-root
lrwxrwxrwx  1 root root   13 2011-09-28 14:39 tmp-toto2 -> /tmp/kde-root


CUPS is installed.  Here is what dpkg reports when I do:


root@toto:~# dpkg -l | grep -i print
ii  a2ps                                    1:4.14-1.1                                 GNU a2ps - 'Anything to PostScript' converter and pretty-printer
ii  bluez-cups                              4.91-0ubuntu1                              Bluetooth printer driver for CUPS
ii  cups                                    1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - server
ii  cups-bsd                                1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - BSD commands
ii  cups-client                             1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - client programs (SysV)
ii  cups-common                             1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - common files
ii  cups-driver-gutenprint                  5.2.6-1ubuntu1                             printer drivers for CUPS
ii  cups-pdf                                2.5.1-3~natty2                             PDF printer for CUPS
ii  cups-ppdc                               1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - PPD manipulation utilities
ii  foo2zjs                                 20110210dfsg-1ubuntu2.1                    Support for printing to ZjStream-based printers
ii  foomatic-db-compressed-ppds             20110317-0ubuntu1                          OpenPrinting printer support - Compressed PPDs derived from the database
ii  foomatic-db-engine                      4.0.7-0ubuntu1                             OpenPrinting printer support - programs
ii  foomatic-db-gutenprint                  5.2.6-1ubuntu1                             OpenPrinting printer support - database for Gutenprint printer drivers
ii  foomatic-filters                        4.0.7-0ubuntu1.1                           OpenPrinting printer support - filters
ii  hpijs                                   3.11.1-2ubuntu2                            HP Linux Printing and Imaging - gs IJS driver (hpijs)
ii  hpijs-ppds                              3.11.1-2ubuntu2                            HP Linux Printing and Imaging - HPIJS PPD files
ii  hplip                                   3.11.1-2ubuntu2                            HP Linux Printing and Imaging System (HPLIP)
ii  hplip-cups                              3.11.1-2ubuntu2                            HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  hplip-data                              3.11.1-2ubuntu2                            HP Linux Printing and Imaging - data files
ii  ijsgutenprint                           5.2.6-1ubuntu1                             inkjet server - Ghostscript driver for Gutenprint
ii  kdeprint-trinity                        4:3.5.13-0ubuntu9+r1258934+pr22~natty      print system for KDE
ii  libcups2                                1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - Core library
ii  libcupscgi1                             1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - CGI library
ii  libcupsdriver1                          1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - Driver library
ii  libcupsimage2                           1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - Raster image library
ii  libcupsmime1                            1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - MIME library
ii  libcupsppdc1                            1.4.6-5ubuntu1.4                           Common UNIX Printing System(tm) - PPD manipulation library
ii  libgutenprint2                          5.2.6-1ubuntu1                             runtime for the Gutenprint printer driver library
ii  libofa0                                 0.9.3-3.1                                  Library for acoustic fingerprinting
ii  libxp6                                  1:1.0.0.xsf1-2build1                       X Printing Extension (Xprint) client library
ii  min12xxw                                0.0.9-3ubuntu3                             Printer driver for KonicaMinolta PagePro 1[234]xxW
ii  openprinting-ppds                       20110317-0ubuntu1                          OpenPrinting printer support - PostScript PPD files
ii  pxljr                                   1.1-0ubuntu7                               Driver for HP's Color LaserJet 35xx/36xx color laser printers
ii  python-cupshelpers                      1.3.1+20110222-0ubuntu16.3                 Python modules for printer configuration with CUPS
ii  splix                                   2.0.0+20110219-0ubuntu1                    Driver for Samsung's SPL2 (bw) and SPLc (color) laser printers
ii  system-config-printer-common            1.3.1+20110222-0ubuntu16.3                 Printer configuration GUI
ii  system-config-printer-gnome             1.3.1+20110222-0ubuntu16.3                 Printer configuration GUI
ii  system-config-printer-udev              1.3.1+20110222-0ubuntu16.3                 Printer auto-configuration facility based on udev

Renaming /root/.trinity to /root/OLD.trinity had no effect.

(In reply to comment #3)
> Renaming /root/.trinity to /root/OLD.trinity had no effect.

Have you ever seen the "Rebuilding print driver database" popup dialog?  If not I wonder if the database generation utility is just not being run for some reason.

Try running the driver database build too manually like so:
kdesudo /opt/trinity/bin/make_driver_db_cups /usr/share/cups/model /usr/share/foomatic/db/source /root/.trinity/share/apps/kdeprint/printerdb_cups.txt

I also wonder if the issue brought up in this mailing list post may be related at all: http://trinity-devel.pearsoncomputing.net/?0::2243

Let me know if running the tool manually solves the problem...

(In reply to comment #4)
> Let me know if running the tool manually solves the problem...

Correction: The command should be:
kdesudo "/opt/kde3/bin/make_driver_db_cups /usr/share/foomatic/db/source /root/.kde3/share/apps/kdeprint/printerdb_cups.txt"

Tim

(In reply to comment #5)
> (In reply to comment #4)
> > Let me know if running the tool manually solves the problem...
> 
> Correction: The command should be:
> kdesudo "/opt/kde3/bin/make_driver_db_cups /usr/share/foomatic/db/source
> /root/.kde3/share/apps/kdeprint/printerdb_cups.txt"
> 
> Tim

As you can tell I'm rushing a bit here...

On older systems the kde3 command above would work.  On the newer nightly build systems this command should work:

kdesudo "/opt/trinity/bin/make_driver_db_cups /usr/share/foomatic/db/source /root/.trinity/share/apps/kdeprint/printerdb_cups.txt"

I would also be curious if /root/.trinity/share/apps/kdeprint/printerdb_cups.txt actually exists BEFORE you manually run the database generation tool.

On closer inspection, this report is an exact duplicate of Bug 697 (where discussion is continued).

*** This bug has been marked as a duplicate of bug 697 ***