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Bug 238 - Installation Problems
Summary: Installation Problems
Status: RESOLVED FIXED
Alias: None
Product: TDE
Classification: Unclassified
Component: other (any) (show other bugs)
Version: 3.5.11 [Trinity]
Hardware: amd64 Other
: P5 blocker
Assignee: Timothy Pearson
URL:
Depends on:
Blocks:
 
Reported: 2010-08-21 18:18 CDT by matism
Modified: 2012-10-19 15:33 CDT (History)
2 users (show)

See Also:
Compiler Version:
TDE Version String:
Application Version:
Application Name: Firefox, GIMP, and others

Attachments
Error dialogue box (11.80 KB, image/jpeg)
2010-08-21 18:19 CDT, matism 		Details
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Description matism 2010-08-21 18:18:11 CDT 
Followed installation procedure at:
http://apt.pearsoncomputing.net/install.html
Download went well.  Install threw error message at sudo delete, and ended with an error code several minutes later (Error code =1, maybe?)  Broken packages fixed with Synaptic, but attempting to run Firefox gives attached error dialogue.  Similar error dialogue with GIMP and other programs.  Attempted complete removal and reinstallation of Firefox and associated packages with Synaptic.  Removal and reinstallation successful, but error dialogue persists.  I like Firefox, and can't seem to find a way to import its bookmarks into Konqueror or other Linux browser...

Help?  Thanks!  And thanks for creating this project.  I REALLY like KDE 3.5 when it works!
Comment 1 matism 2010-08-21 18:19:45 CDT 
Created attachment 24 [details]
Error dialogue box

Error dialogue box when attempting to run Firefox, GIMP, etc.
Comment 2 matism 2010-08-21 18:24:47 CDT 
Sorry - it's an installation on Ubuntu Lucid - 10.04
Comment 3 Timothy Pearson 2010-08-21 18:41:41 CDT 
This is caused by a corrupt or incomplete installation, probably due to the interruption you mentioned.

To fix it, install or reinstall the following packages:

kgtk-config-bluefish
kgtk-config-eclipse
kgtk-config-firefox
kgtk-config-gimp
kgtk-config-inkscape
kgtk-config-kino
kgtk-config-opera-qt3
kgtk-config-scribus
kgtk-config-thunderbir
kgtk-qt3-kde3
Comment 4 Timothy Pearson 2010-08-21 18:42:00 CDT 
Note, above should be:
kgtk-config-thunderbird

not:
kgtk-config-thunderbir
Comment 5 matism 2010-08-21 19:03:39 CDT 
Tried the reinstallation (all were already installed) in Synaptic.  All completed successfullly.  Restarted computer to make sure everything took, but same error dialogue reappears...

Did get the "thunderbird" correction, although Synaptic found it without the 2nd "d".  Copied and pasted to make sure I didn't make a typo.  Performed in the listed sequence, if that matters.
Comment 6 Timothy Pearson 2010-08-21 19:06:42 CDT 
Are you trying to launch Firefox outside of a KDE3/Trinity session?  If so, you might run into that problem because kgtk2-wrapper lives in /opt/kde3/bin.  Try adding /opt/kde3/bin to your PATH and see if that fixes the problem.
Comment 7 matism 2010-08-21 19:25:32 CDT 
That was the problem.  Is there a way to universally change "PATH", or do I have to do it in each instance for starting each program?  Sorry!  I'm Windows-based and not that knowledgeable on Linux or KDE.  I was able to "fix" Firefox and GIMP on the Gnome panel, but don't see a way to fix it in the Applications menu or elsewhere...
Comment 8 matism 2010-08-21 19:45:08 CDT 
More info from crash report to Ubuntu:
ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: sudo (not installed)
ProcVersionSignature: Ubuntu 2.6.32-24.41-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
Date: Sat Aug 21 16:28:30 2010
ErrorMessage: subprocess installed pre-removal script returned error exit status 1
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
SourcePackage: sudo
Title: package sudo (not installed) failed to install/upgrade: subprocess installed pre-removal script returned error exit status 1


Not sure if this helps anything...
Comment 9 Timothy Pearson 2010-08-22 12:36:59 CDT 
(In reply to comment #7)
> That was the problem.  Is there a way to universally change "PATH", or do I
> have to do it in each instance for starting each program?  Sorry!  I'm
> Windows-based and not that knowledgeable on Linux or KDE.  I was able to "fix"
> Firefox and GIMP on the Gnome panel, but don't see a way to fix it in the
> Applications menu or elsewhere...

When you log in to a KDE3/Trinity session the path is automatically set to include /opt/kde3/bin, along with a few other paths.

If you want to run Firefox, etc. outside of a KDE3/Trinity session (e.g. in Gnome), you have two choices:
1. Remove the kgtk-config-* packages.
2. Add the /opt/kde3/bin directory to the system wide path.

For #2, more info is available at http://ubuntuforums.org/showthread.php?t=269793.
Comment 10 matism 2010-08-22 12:51:13 CDT 
Thank you very much!  I apologize for being a newby.
Comment 11 Timothy Pearson 2010-08-22 18:08:06 CDT 
(In reply to comment #10)
> Thank you very much!  I apologize for being a newby.

No apologies needed!

If the problem is now fixed to your satisfaction, please close the bug by selecting "Resolved" in the "Status" drop-down list.

Thank you for using KDE3/Trinity!
Comment 12 matism 2010-08-22 18:30:28 CDT 
Thank you very much!